Testimonials

‘As a start-up with no HR policies or procedures in place, Nicola provided us with much of the initial structure and documentation we needed, and as we’ve grown has continued to provide invaluable ad-hoc support and advice on a range of employee issues. Having taken the time to really understand our business and the particular challenges we face, she is always very quick to respond with a range of well-thought out options and advice to consider. Her pragmatic approach and sense of humour balanced with a strong commercial awareness make her a real pleasure to work with, and I would recommend Good HR unreservedly to anyone.’
Emma Gilbert, V-Nova

‘GoodHR has been invaluable in providing the Festival with expert HR advice and support in 2016, with a professional and friendly service which has been an ideal way to supplement in-house knowledge on an as-and-when required basis. ‘
Helen Keall, Festival General Manager, Ageas Salisbury International Arts Festival

‘Good HR was recommended to me. Now I recommend Good HR. A perfect company for outsourcing your individual and business obligations. Nicola, is discreet, responds promptly and immediately understands your requirements cutting through the issues making every day human resources manageable. I have complete trust in GoodHR.’
Somerset’s Estates

‘As a small company with no internal HR resource we have used GoodHR to assist us and advise us on how to meet our obligations in this area. We have always found Nicola to be thoroughly professional and knowledgeable, but just as important to also apply common sense and understand the challenges that a small business faces.’
Graham Vernon, Cervus Defence & Security Ltd

‘We’ve been working with Nicola for a few months now and she has already helped us to completely overhaul all of the legal stuff that seemed beyond us at the start. As a small (but very quickly expanding) company we have quite a unique culture, but Nicola’s efforts to gain a full understanding of how we operate has meant that everything she has produced for us has been tailored to our needs. Her response time to any questions has made life really easy at our end, and she’s great at explaining everything to us clearly and concisely.’
Alice Browne, Brain Labs Digital Limited

‘Nicola is there should we ever need her. Not only is she an ear to listen, she offers constructive solutions to any problem or query we have. She quickly got to grips with how we operate as a business, and with that understanding is able to add real value as a consultant. Her advice has saved us time, money and energy when it comes to HR.’
Kate Higham, Splice TV

‘GoodHr have turned our business around! Having evolved organically we found we had a team without the proper HR support. Faced with with my objectives to be “different”, Nicola has bridged what is legally required with distilling and enhancing the culture of our business into our contract and handbook both for UK and international employees. Nicola has become our part time “in house” HR director and is a key driver behind the people aspects of our business including recruitment, dismissals, change management and psychological profiling. As well as HR support Nicola forms an integral part of our management team working with UK and Africa operations.’
Geoffrey de Mowbray, Chief Executive Officer, Dints International

‘Needing to totally transform our approach to casework, Nicola has been a trusted sounding board for me, new into the role. We used her expert technical knowledge and experience from across the private sector to help team members unravel and conclude some extremely complex cases and set new precedents. It is a pleasure working with Nicola, with her timely interjections and supportive, appropriate challenges to our current way of working, and we’ve had a good few laughs along the way.’
Diane Naylor, Head of Advice and Casework, Highways England

‘We have engaged with Nicola on a number of specific issues as well as reviewing all our employment documentation. Her advice is measured, direct and above all, commercial – she understands the business we are in and is able to give myself and the management team here a real steer on decisions with a view to ensuring we follow best practice.’
Andrew Keene, Director, Thomson Keene

‘As a small organisation we couldn’t justify a full time HR person, but I know we need the expertise and professional help to make sure our policies and paperwork are up-to-date and consistent with the ever-changing law. It is very refreshing and comforting to have Nicola on-tap with practical and down to earth advice, and the work she has done to update our handbook and employment contracts has been fantastic.’
Anne Kiem, CEO, Chartered Association of Business Schools

‘In appointing an agency to support Nation with it’s HR needs we required robust and legally sound advice. Nicola was instrumental in updating our employee contracts, created and overhauled our staff handbook and has been invaluable in providing ongoing advice about being the employer we want to be. All the advice has all been delivered in a highly professional yet wonderfully human way, we really appreciate that GoodHR took the time to understand the nuances of our business and what we are trying to achieve culturally. Would absolutely recommend Good HR and have done so.’
Odin Church, Managing Director, Nation

‘Good HR have worked for me in a personal capacity. I highly recommend them as being very efficient and knowledgeable and a joy to work with.’
Cath Kidston

‘Good HR were fast, efficient and incredibly helpful in putting together all our contracts, H&S policies and general office HR paperwork. Nicola is knowledgeable and professional. As a small business, having someone like her to help us is priceless.’
Tom Koenig, Director, Grape

‘Nicola helped knock my contracts and employee handbook into shape. She provided a thorough knowledge of employment law with a highly pragmatic view point. Straight talking, no sitting on the fence, speedy responses and a sense of humour. I can’t ask for much more in a legal advisor.’
Jan Cameron, Group Services Director, Norman Broadbent

‘I always have complete confidence in Nicola Goodridge at GOODhr, her expert knowledge in employment law and smooth communication provides a cost and time efficient service. I have valued her advice during some challenging times in our business and she has been helpful beyond all expectation.’
Kate Naylor, The Physiotherapy Network Ltd

‘I can thoroughly recommend Nicola Goodridge at GOODhr; her professionalism, dedication and attention to detail, coupled with a customer-focused approach, has been first class and the advice that she provides has always been balanced, authoritative and on the mark. She has been of immense help to us as an organisation and I would thoroughly recommend her to anyone seeking a premier HR service.’
Kevin Flynn, Bursar, The Godolphin School

‘GOODhr has been fantastic in helping us through the teething problems in our tech start up – we have established some great HR processes and had fun along the way! Being able to outsource on a flexible basis means we have expert help whenever we need it while keeping costs to a minimum.’
Katie Hobbs, Founder and Director, KatchUp

‘I have found much of the HR and employment law advice I have received over the years to be rigid and without sufficient commercial or pragmatic thinking behind it. It is great to find an adviser who has taken the trouble to get to know and understand us. The result is someone who can table a suggestion together with a range of sensible options for us to consider, which I value hugely.’
James Kempton, Finance Director, Saxon Bampfylde

‘As a growing, virtual company, we were in need of HR support and guidance and Nic has stepped into the role seamlessly. She is very much on our wavelength, quickly understanding our business and becoming part of the team. Nic is professional, proactive and quick to respond. Added to which she is gracious, helpful, great fun to be with and we wouldn’t hesitate to recommend her!’
Gail Chopping, Non-Executive Director, KBPR

‘GOODhr has recently finalised our Staff handbook having made the whole process painless. Nicola explained everything clearly and has also provided good, sound advice and solutions to a number of other HR issues. I wouldn’t hesitate to recommend her.’
Janet Bush, Director, Berkeley Bate Ltd

‘Nicola was brought in to assist with our HR practices and staff appraisals, an area I did not feel confident in at the time. She was considerate and extremely helpful, guiding me through a potentially difficult problem that required her expertise and handling. I found her to be professional at all times, and was always there when I needed her guidance and support, and a friendly pick me up. I would recommend Nicola to anyone who is looking for either an overhaul of their HR practices, as we were, or for a specific problem.’
Amy O’Brien, Practice Manager, Gipsy Lane Smiles

Nicola Goodridge at GOODhr is brilliant to work with! She really knows her subject and is passionate about it. She is supportive both on the phone and by email and is almost instantaneous at responding to any questions that might come up. She communicates HR processes in a clear and simple way and never makes you feel stupid for asking a question. She has been a brilliant support for the past year and I would whole-heartedly recommend her to any business needing HR input.’
Lucy Salem, Penelope Chilvers GM

‘Nicola has provided us with excellent support in HR and employment law advice during the course of last year. She is exceptionally professional, knowledgeable, helpful and responsive. She is great to work with and an invaluable member of our extended team.’
Simon Jarman, Chief Executive, Quintex

‘I have been delighted with the service offered by GOODhr. They have always provided sound, pragmatic advice when required and delivered it promptly in line with the costs agreed. A very efficient and professional service all round.’
Anthony Fortescue, Partner, Fowler Fortescue

‘Nic has a unique blend of skills and experience that allow her to give sound legal advice within a commercial context. We would highly recommend her.’
Alison Drake, Finance Director, 2CV

‘Before we worked with Nicola, HR issues seemed confusing and a bit scary. Now we can address the issues knowing that Nicola has armed us with the right information and, because she is only a phone call away, we now feel we have our very own HR department.’
Jon Boucher, Office Manager, London Systems UK Ltd